Shipping policy

Shipping Policy

We're committed to getting your order to you as quickly as possible!

New Zealand Shipping

Orders within New Zealand are typically delivered within 3–7 business days from the date your order is dispatched.

International Shipping

International orders generally arrive within 5–14 business days from the date of dispatch. Please note that delivery times may vary depending on your location, customs processing, and your local postal service.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with tracking details (where available) so you can follow your parcel's journey.

Delays

While we do our best to meet these delivery timeframes, occasional delays may occur due to factors outside of our control, such as weather, customs, or courier delays.

If you haven't received your parcel within the expected delivery timeframe, please don't hesitate to contact us. We'll be happy to investigate and help locate your order as quickly as possible.